Create a unique and personalized experience for your customers and enable them to manage their business online. Valtimo Portal makes the customer journey digital.
The Valtimo Portal is a customer environment through which customers can login and manage their activities with your organization. Each user immediately sees their requests, tasks and the latest status online. Requests from customers or citizens are immediately processed and stored as a case file in Valtimo or any other proprietary (case management) system.
- Enable customers to order products, pay securely online and return orders.
- Provide suppliers with digital access to their contracts and outstanding invoices.
- Create digital quotes and approve orders online.
- Enable Internal employees to execute and complete their tasks digitally from anywhere.
In a nutshell
- Customer environment with a separate login for each customer
- Focus on customer experience and the ideal customer journey
- Full alignment with your unique business process
- UX design in your organization’s house style
- Connections with various source systems such as ERP, CRM and Case Management systems
- Scalable to handle usage peaks
- Responsive interface for laptop, tablet and mobile phone